Dragon IT (D.C.C. Ltd)





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Remote Support methods
You do not need to login for our remote access tools below


This will allow us to remote control your PC by connecting outwards from your network into one of our support PC's using VNC. Please choose to "Run" the program,
This is compatible with upto Windows 7. If you have a different OS and can make a connection to a VNC listening viewer please contact us.

Once ran choose the relevent support desk after checking which to use with us first please.

Please choose to Run the program and contact us with the ID and password shown once run.
This allows remote control from more networks as it works like a normal web browser connection.

This is compatible upto Windows 7.

Aero Admin is another remote control tool which works from many different sorts of network and is known to work upto Windows 10. There are free versions and this is our paid for version.

Please click on "Share screen" and contact us with the ID
As with Team Viewer this allows remote control from more networks as it works like a normal https web connection.

This is compatible with various different OS's

Once connected you need to click on the small mouse icon at the top of the screen to enable us to take control.